Features
Features that answer, route, and resolve
AI answers, every channel your visitors use, and the workflow tools to run support without a per-seat meter.
Growth and Professional
AI knowledge base
Grounded answers from your own knowledge base, with source citations and human handoff when it matters. Bring your own OpenAI-compatible key or use the managed provider.
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Growth
Omnichannel
Website chat plus two-way Telegram, WhatsApp, and VK in one inbox, with 11 channel types in total.
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Growth
Quick replies
Up to five quick replies with message, route, URL, crypto, and prechat actions automate the answers your team repeats.
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Professional
Shifts and scheduling
Fixed weekly, shift-cycle, or flexible shifts with IANA timezones and breaks, driving availability and auto-assignment.
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Professional
Teams and roles
Office groups and tags organize agents, roles control what each member can do, and TOTP 2FA keeps accounts secure.
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Growth and Professional
Analytics
Overview, AI session, and satisfaction analytics with filters by group, employee, and date.
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All plans
API and webhooks
A contract-first REST API, WebSockets, SSE, and webhooks for your stack, with three auth models.
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Also explore
Deeper dives into the products, solutions, and resources behind these features.
AI answers
Knowledge-base answers with citations and human handoff.
Crypto exchange toolkit
Status cards, stepper, explorer links, and webhook ingest.
Liquid glass theme
Refraction, blur, shine, and chroma.
Crypto exchanges
Real-time support refined for exchanges.
Security and data ownership
Self-hosted, your PostgreSQL, owner keys.
Widget performance
A 5.4 KB loader and a lazy 47 KB panel.